Shipping policy
Natural Pawz Shipping Policy
At Natural Pawz, we work hard to process and ship orders as quickly and reliably as possible.
Order Processing Time Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, promotions, and holidays, processing times may take up to 5 business days. Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
Shipping & Delivery Timeframes Once an order has been processed and shipped, delivery times may vary based on the shipping method selected and destination.
- Standard Shipping: 2–10 days after shipment
Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, or peak shipping periods.
Shipping Notifications & Tracking Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear after shipment.
Shipping Delays While we aim to meet estimated delivery timelines, delays may occasionally occur. Natural Pawz is not responsible for delays caused by carriers, incorrect shipping information, or circumstances beyond our control.
Subscription Orders Subscription orders follow the same processing and shipping timelines as one-time purchases. Please refer to our Subscription Policy for details on managing or cancelling your subscription.
Address Accuracy Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect addresses may require additional processing time and shipping fees.
Questions & Support If you have questions about your shipment, please contact our customer support team at support@naturalpawz.co